What are your operating hours ?
We are open 24 Hours a Day, 7 Days a Week.
Where do you drop off at Melbourne Airport ?
We drop you off & pick you up at the “ Hotel & Off Airport Buses “ lane just outside the International Arrivals Terminal ( T2 ). This is due to Melbourne Airport regulations . This location is the most central point. T4 is only a 2 minutes walk.
How often does your buses run to the airport ?
Our six Shuttle buses run on demand.So when you are ready , we are ready.
What happens if I do not know my return date?
If you are travelling and do not know when you will be returning into Melbourne Airport just book your parking with the earliest date you could return. If you have to extend it will be no problem and we can charge you the extra days when you return.
Do I have to make a Booking?
Bookings are essential as we can sometimes become full. You can book on this site or call (03) 9330 4442 to speak with one of our friendly staff.
Are there any cancellation fees?
A1 Airport Parking does not charge cancellation fees. We understand that certain circumstances can change plans and do not mind if you cancel, even at the last minute!
How much time do I allow to get to the terminals?
We suggest you arrive at A1 Airport Parking 10 to 15 minutes before you wish to arrive at your Terminal.
Do I need to leave my car keys with you?
A1 Airport Parking is a Valet service and as such requires your keys and any immobilizers for your vehicle. For your convenience your vehicle will be brought out and parked next to our office ready for you to drive away.
When & how do I pay?
Payment is received on return from your trip. We accept all major debit and credit cards including AMEX and there are no surcharges. We also accept cash. Please note we do not accept Diners Club Cards.
How do I locate A1 Airport Parking?
For a map and directions to A1 Airport Parking, please refer to the “Location Map” tab which is located on the home screen of our website.