Privacy Policy

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Last Updated: October 24, 2023

01. Introduction

At A1 Airport Parking, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you use our website, mobile applications, and parking services at Melbourne Airport. By using our services, you agree to the collection and use of information in accordance with this policy.

02. Information We Collect

We collect several different types of information for various purposes to provide and improve our parking and car wash services to you.

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    Personal Identification

    Name, email address, phone number, and billing address.

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    Vehicle Details

    License plate number, vehicle make and model, and color for security and identification purposes.

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    Payment Information

    Encrypted credit card details and transaction history. We do not store raw credit card numbers.

03. How We Use Your Data

Your data allows us to provide a seamless parking experience. Specifically, we use your information to:

Booking Management

Process your reservations and send confirmations.

Service Operations

Facilitate entry/exit via license plate recognition.

Communication

Notify you of changes to our service or policies.

Improvements

Analyze usage trends to improve our facilities.

04. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

05. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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All payment transactions are encrypted using SSL technology.

06. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

07. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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Email Us

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Call Us